Jewish Care Responds

October 26, 2012 by  
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Melbourne’s Jewish Care has responded to a newspaper article entitled “Jewish Care Under Fire” in which allegations were made about the quality of the care offered.

Jewish Care president Bruce Rosengarten and CEO Bill Appleby said in a joint statement”

“The article published on 25 October 2012 in The Australian Jewish News (AJN), titled “Jewish Care Under Fire”, made false allegations about the quality of care we provide at our residential homes.
The allegations published by the AJN are untrue and we reject them. The Federal Government’s Aged Care Complaints Scheme investigated the complaints of those quoted in the story 10 months ago, and dismissed them.
We are profoundly disappointed that this article discredits the reputation of our dedicated staff and volunteers and diminishes the dignity of our residents and clients.
The Federal Government’s Aged Care Standards and Accreditation Agency has assessed all Jewish Care residences as part of its rigorous regulation of the industry. All of our homes are compliant with all of the Agency’s 44 expected outcomes. These cover health and personal care, resident lifestyle, physical environment and safety and management systems, staffing and organisational development.
The Board and Executive stand behind the quality and experience of our 570 employees. Our nursing and care staff are dedicated to supporting the wellbeing of the Jewish community of Victoria. We are saddened that their professionalism and integrity has been attacked in this way.
We are very proud of the care we provide to our residents and the continued commitment of our dedicated staff and volunteers, who work to provide a ‘heimish’ environment and high quality care for members of our community.”

 

Comments

2 Responses to “Jewish Care Responds”
  1. Michael says:

    Also it is hard to please everyone with services (aged care services surely), a picture of separating the family members by the Montefiore/Jewish Care might be widen and, one could say, present much more dangerously-spreading web than as it mentioned briefly with this publication gently touching the issue.

    By a way, what is a ratio of, for instance, non-Christian employees, among managers especially, at the faith/ethnicity based nursing/retirement homes if any nearby?

  2. Lynne Newington says:

    Am I permitted to ask if the aged care facility was serviced by Jewish staff?
    I find this difficult to believe.

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