New Israeli technology for Woolworth checkouts

November 13, 2012 Agencies
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Woolworths Limited, Australia’s leading retail group, has signed a five-year System Integration (SI) Services agreement with Israel’s Retalix.

Under the agreement, Retalix will provide Level 2 and Level 3 support for more than 3,000 Woolworths locations and 25,000 point-of-sale (POS) terminals, serving more than 24 million customers every week across Australia and New Zealand.

Retalix will also provide IT installation at new stores and manage ongoing system configuration for all stores. The Retalix SI Services team will include a group of dedicated retail IT experts from Retalix in Australia and other Retalix locations, which will allow for “follow the sun” operations, 24 hours a day, seven days a week.

“We are pleased to extend our relationship with Retalix due to our long partnership and their depth of knowledge of the retail industry. This expertise extends beyond technical systems to include a clear appreciation of retail culture, which makes a real difference to our business,” said Chris Stanley, head of customer technologies across the Woolworths group.

Based on extensive familiarity with the retail industry gained through close, long-term collaboration with top retailers worldwide, in addition to profound knowledge of Retalix products and its customer implementations, Retalix’s SI (System Integration) services offering is designed to provide strategic, high-value services making optimal use of capital and resources. The Retalix SI team’s mission is to fully understand retail chains’ business needs and challenges, and execute successful implementation and integration projects tailored to help retailers achieve measurable results that positively affect their bottom line.

“I am proud to strengthen and expand our relationship, and provide even further value to Woolworths, our long-time partner,” said Retalix CEO Shuky Sheffer. “This new agreement represents a significant SI Services win for Retalix, and marks a key milestone as we continue to grow our SI Service-oriented business which is a major growth engine for the company. We have achieved a substantial track record supporting some of the world’s largest retailers, and developed a strong reputation for constantly leveraging the expertise, tools and scalability we have gained in the field to the benefit of all our customers.”



2 Responses to “New Israeli technology for Woolworth checkouts”
  1. vag says:


  2. Garry says:

    While the aim in life should be take each day as it comes, and generally always be forward looking, occasionally a significant date that brings back a past even into sharp focus when it happens falls on a significant date on the calendar and cast a glaring spotlight on the connection of one’s past.
    Coming up next week, on the 20th November 2012, , is one such landmark that will come sharply into focus for me.
    Seventy years ago, on the 20th November 1942, I, together with my parents and 997 others took a train journey, which lasted just under two hours. Perhaps in the normal course of events there is nothing special about such a trip.
    But this particular train trip travelled from Prague to the Theresienstadt Ghetto, with the return trip not taking place until May 1945.
    It was a bleak, grey day of early winter, with little knowledge what would await us at the destination of this relatively short journey. While it was just another stage of our journey through an uncertain future, which had commenced some four years earlier, in September 1938, when German troops marched into the Sudetenland, the border areas of the Czech Republic, and we fled to Prague, only to be followed by the Nazi machine when the rest of Czechoslovakia was occupied in March 1939, and the subsequent increasing persecution over the next three years, leading to the day of our transfer to the Ghetto.
    While we were unclear what would confront us there, it was to be just another phase of the events that were to develop over the next few years. While my parents and I were fortunate by some strange twist of fate to survive there until liberation on the 5th May 1945, very few of the other 997 passengers on the train on that fateful day in November 1942 survived the deprivation and subsequent removal and murder in extermination camps of Eastern Europe.
    So indeed for me, the 20th November 2012, marking the 70th Anniversary will have a special significance, a stark reminder of two very significant landmarks. One the arrival in a place of deprivation and despair, but more importantly the miracle of my survival and being granted an additional 70 years of survival and life, a gift that the very large majority of my fellow travellers on that fateful journey were not given.

    Garry Fabian
    Melbourne, Australia

    Perhaps the above may be of interest for J-Wire readers

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