Seems as though Facebook has the real problem of which I and you are symptoms. Your experience seems horrendous. If it can’t be solved do you know how you can get Facebook out of your daughter’s life if there is no one to speak to in that organisation?

To Lynne:

You are one of the few who have not succumbed to this temptation. Good on you.

To Sue:

Thanks for the depressing news.How does Facebook manage to get away with this kind of conduct?

I am loath to simply throw in the towel because there is a form of censorship being arbitrarily imposed on me without giving me the opportunity to speak to anyone to whom I can complain. I mean – banning me from sending any messages to anyone for an indefinite period is to me a serious matter. It is the only way as far as I know to communicate privately with anyone on Facebook. It makes all the rules regarding the right to lodge complaints against the media a real joke.

Australia has just had an inquiry into the media. Perhaps the Prime Minister should seek to have it reconvene to consider whether Facebook can be regulated in Australia to force it to have a public face to deal with complaints – if what has happened to me is commonplace as you seem to suggest.

Facebook itself is faceless. There is no help or support from Facebook as such. There are user forums where you can raise your complaints for discussion. You’ll probably get sympathy but of course no change in your situation, as users have no power.

Good luck!